Creating & Modifying Service Schedules	Next>>

Point & Click to Add or Edit Service Schedules

Managing and scheduling service appointments can be challenging.  MaintenanceNow’s graphical scheduling board allows office managers to instantly view and modify field staff’s schedules and monitor scheduling status (cancelled, rescheduled, ..), via a real-time, color-coded, drag and drop.  Unlike traditional scheduling applications, MaintenanceNow Service Scheduler automatically considers all of the factors into account when scheduling a service and setting-up an dispatching call such as support staff's skills required for the task, support staff's availability, etc. The system incorporates the following productivity enhancing and unique features:

• Schedule display available in hourly, daily, weekly and monthly views.
• Simplify dispatching with graphical scheduler.
• Plan technician calls and service schedules.
• Drag and drop calls between support staffs.
• User configurable appointment time blocks.
• Modify call duration, reassign resources
• Profile support technical personnel’s skill levels.

Drag-&-Drop Graphical Service Scheduler
Just point and click to select support staff and drag-and-drop to schedule new service appointments, it's that simple and easy.   The MaintenanceNow Service Scheduler's event-driven functionality and easy-to-use GUI enable you to make quick changes to the schedule to reflect last minute cancellations and re-schedules with minimal effort. To modify an existing service appointment time block, point and click to select the desired support staff's schedule and expand to increase time limits or shrink to decrease time limits of the service appointment box. To move an existing service appointment from one day to another day, simply select the desired service appointment and drag to the desired date and time, it's that simple and easy!!
(Click here to view 800x600 Service Schedule image)

Detail Work Order Info.
During the assignment of a new work order the following information is available:
Work Order No.
Work Order Status
Work Order Priority
Start Date/Time
Finish Date/Time
Work Duration
Detail Comments